Shipping policy
Shipping Policy
- Free shipping within Canada
- Certain items, like cables and capacitors, cannot be shipped outside of Canada for legal reasons.
- Return shipping is free.
We're based in Canada and ship across Canada and internationally.
Processing Time: Orders are processed and shipped within 1–3 business days of payment confirmation.
Domestic Shipping (Canada): We ship via Canada Post. Delivery typically takes 3–7 business days depending on your location.
International Shipping: We ship to select countries. International delivery times vary (typically 7–21 business days). Customers are responsible for any applicable customs duties or import taxes.
Packaging: All games are carefully packaged to prevent damage in transit. Disc-based games are secured to avoid scratching.
If your order is delayed or lost in transit, please contact us and we'll work with the carrier to resolve the issue.